Privacy Policy

A. INTRODUCTION

1. At Rhodes Transfers Network, we constantly ensure our alignment with the current national, European and international legal framework.
2. The Management and staff of Rhodes Transfers Network pay special attention to security and respect the privacy and confidentiality of users’ personal data.
3. With this Privacy Policy we want to inform users about the following:
   • The reason and the way we collect and process personal data of users.
   • The improvement of our services through the collection and processing of users’ personal data.
   • With whom and for what purpose we share information that constitutes personal data of users.
   • The rights users have regarding the use of their personal data by us.
   • The measures we take to ensure that information that constitutes personal data of users is secure.
   • How users can contact us about our privacy practices.

B. DEFINITIONS

For the purposes of this Privacy Policy, unless otherwise specified, the following terms shall have the following meaning:

1. “Rhodes Transfers Network,” means the Company “DODECANESE SERVICES SINGLE MEMBER S.A.” based in Rhodes (50 Afstralias str.), WITH TIN number 801666946, G.B.R. NO.161132720000
2. “Law” means the General Data Protection Regulation 679/2016 of the European Union and any other applicable national, European and international legal framework regarding the protection of personal data.
3. “Privacy Policy” means this Privacy Policy as in force from time to time after revision or modification of its terms.
4. “User” means any natural or legal person who uses or visits the website and/or application of Rhodes Transfers Network and/or purchases the services offered

C. TYPES OF INFORMATION WE COLLECT

1. We inform Users that we collect and process their personal data in order to be able to meet their needs and provide our services to them in the best possible way. We collect only as much information as needed at a time to be able to provide services that meet the needs of Users. Typically, this information includes:
   • contact details (name, e-mail address, home/work postal address, landline/mobile phone number, profession), always in accordance with the applicable Legislation.
   • information about the respective itinerary
2. We will never ask Users for more information than we actually need to meet their needs and requests.
3. For any issue regarding the collection and processing of their personal data, Users may contact us by phone (+30 2241070590), by email: ………………….or by letter to our postal address.

D. HOW WE COLLECT INFORMATION

1. Our main concern is to keep Users always informed about the collection and use of their personal data. The personal data of Users come into our possession in the following cases: When booking a transfer with physical presence or when using our websites or when using our call centers or mobile applications and/or by subscribing to the Newsletter and/or by sending a contact request or if this possibility is provided to us by law.
2. Mobile and location-based services We provide mobile applications that you can download to your smartphone or other mobile device. These apps have various features that enrich the customer experience. In addition to providing services, our apps collect personal data that will be used in accordance with this privacy statement.

E. REASONS FOR COLLECTING AND PROCESSING PERSONAL DATA

In general, we collect information to:

• to provide our services to Users and to fulfill our contractual obligations
• to communicate with Users when we receive a relevant contact form from them,
• to respond to and generally manage comments, requests, complaints and queries of Users,
• to keep Users informed about news and activities of Rhodes Transfers Network,
• to inform Users about offers,
• to inform Users about Rhodes Transfers Network price lists.

F. CONSENT

1. We always ask for the consent of Users when it comes to using their personal data for direct marketing purposes such as sending informative emails and newsletters.
2. Users may at any time withdraw their consent by contacting us either by phone (+30 2241070590) or by email: [email protected]
3. In the event that Users provide us with personal information / data of a third party, they are responsible for having informed such third party about the provision, use and processing of their data by us and to have secured their explicit consent to the provision and processing of their personal data for the purposes explained above. In any case, this Privacy Policy applies to any information obtained from a third party in accordance with the above.

G. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

1. We will never provide / disclose personal data of Users to third parties unless:
   • we have been given explicit consent;
   • it is required by law pursuant to a court order or at the lawful request of any other competent governmental, judicial, police, administrative or regulatory authority in accordance with the relevant applicable laws;
   • in the event of an emergency, such as safeguarding a person’s life, health or property.
2. According to the applicable legislation on the processing of personal data by private parties for a purpose other than that for which they were collected, it is permitted, if necessary:
   • to prevent threats to national security or public security at the request of a public body; or
   • for the prosecution of criminal offences; or
   • for the establishment, exercise or defence of legal claims, unless the interest of the data subject in not processing such data outweighs.
3. In any case of providing / disclosing personal data to third parties as mentioned above, we seek to limit the scope of the information provided to the extent necessary to achieve this purpose.
4. Unless otherwise stipulated by law, third parties are obliged to protect Users’ personal data in accordance with our this policy and to comply with applicable privacy and data protection laws and regulations.

H. KEEPING PERIOD OF PERSONAL DATA

1. We keep the personal data of Users, in a way that allows their identification, only for as long as it is required to achieve the relevant purpose of collection and processing. In addition, the retention time for some of the personal data may depend on the applicable legislation as well as on our own relevant policies regarding dispute resolution, complaint handling, fraud prevention and other illegal activities. When consent is required for the collection and processing of personal data, e.g. for direct marketing purposes such as sending informative emails and newsletters, personal data is kept until the withdrawal of the relevant consent by the User, which can be done at any time. The withdrawal of consent does not affect the lawfulness of consent-based processing in the period prior to its withdrawal.
2. After the end of the period of storage of personal data, personal data is destroyed, deleted or anonymized.

I. USERS’ RIGHTS

1. Users should be aware that according to European legislation (EU REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016) on personal data, they have a number of rights in relation to their personal data held by us. Specifically, they can ask us:
   • to provide them with information about the purposes of the processing, any recipients to whom their data has been or will be disclosed, the storage period of their data, their rights regarding the collection and processing of their data by us;
   • to correct their data if they believe it is inaccurate or complete incomplete data;
   • to delete their data, if there are specific reasons, which are provided for by law,
   • to limit the processing we carry out on their data, if there are specific reasons, which are provided for by law,
   • to provide them with their data in an appropriate format that allows them to access, use and process them using commonly used processing methods, as well as to transmit them, if technically feasible, to another controller when processing is carried out by automated means and is based on consent for one or more specific purposes or was intended for the performance of a contract of which the User is party

This Privacy Policy of Rhodes Transfers Network is also available at https://rhodestransfersnetwork.com.